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Refund and Cancellation

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Last Updated: [24 June 2026]

This Subscription, Billing & Cancellation Policy governs all paid and free services offered through HeadwaySpot, a project management and business operations platform operated by Funde Technologies.

By subscribing to any paid plan, using promotional pricing, redeeming discounts, or accessing subscription-based features, you agree to this Policy.


1. Subscription Plans

HeadwaySpot may offer one or more subscription tiers including, but not limited to:

  • Free Plan
  • Pro Plan
  • Enterprise Plan
  • Partner Plans
  • Promotional Plans
  • Limited-Time Offers

Features, usage limits, storage allocations, team limits, contractor limits, AI usage allowances, and other benefits may vary between plans.

HeadwaySpot reserves the right to modify plan structures, included features, limits, and pricing at any time.


2. Free Plan

The Free Plan is provided at our discretion.

We may:

  • Modify Free Plan features
  • Change usage limits
  • Introduce restrictions
  • Move features to paid plans
  • Discontinue Free Plan access for specific functionality

Continued access to free features is not guaranteed.


3. Subscription Activation

Paid subscriptions become active once payment is successfully processed.

Access to paid features may be suspended until payment confirmation is received from our payment partners.

Subscription periods begin on the date payment is successfully completed.


4. Automatic Renewal

Unless cancelled, paid subscriptions automatically renew at the end of each billing cycle.

Renewals may occur:

  • Monthly
  • Quarterly
  • Annually
  • According to any billing period selected during purchase

By subscribing, you authorize HeadwaySpot and its payment providers to automatically collect applicable renewal charges.


5. Pricing

Subscription pricing displayed at the time of purchase applies only to the active billing term.

HeadwaySpot reserves the right to revise pricing at any time.

Price revisions may occur due to:

  • Inflation
  • Infrastructure costs
  • Hosting expenses
  • Taxation changes
  • Currency fluctuations
  • Product enhancements
  • Market conditions
  • Pricing standardization

Price changes apply to future billing periods and renewals.

Existing subscriptions remain unchanged until the current paid term expires.


6. Annual Pricing Review

HeadwaySpot may review and revise subscription pricing beginning on the first day of each Indian Financial Year (1 April).

Such revisions may result in increases or decreases in pricing.

Customers renewing after a revised pricing schedule becomes effective will be billed according to the new rates.


7. Discounts, Coupons & Promotional Pricing

HeadwaySpot may offer:

  • Coupon Codes
  • Promotional Discounts
  • Startup Discounts
  • Investor Discounts
  • Partner Pricing
  • Referral Rewards
  • Launch Offers
  • Educational Discounts

All discounts are temporary unless explicitly stated otherwise.

HeadwaySpot reserves the right to:

  • Modify
  • Restrict
  • Suspend
  • Cancel
  • Revoke
  • Refuse

any coupon, promotion, discount, referral program, or special pricing arrangement at any time without prior notice.

Discounts have no cash value and cannot be transferred or exchanged.


8. Grandfathered Pricing

Unless expressly stated in writing, subscription pricing is not permanently grandfathered.

Customers may be migrated to current pricing schedules upon renewal.


9. Upgrades

Customers may upgrade their subscription plan at any time.

Upon upgrade:

  • Additional features may become available immediately
  • Additional charges may apply
  • Billing adjustments may be calculated at our discretion

HeadwaySpot reserves the right to determine how upgrade billing is handled.


10. Downgrades

Customers may downgrade to a lower-tier plan.

Downgrades generally become effective at the end of the current billing period.

Following downgrade:

  • Certain features may become unavailable
  • Usage limits may be reduced
  • Historical data may become read-only
  • Access to premium functionality may be restricted

Customers remain responsible for ensuring their workspace complies with the limits of the selected plan.


11. Failed Payments

If payment cannot be successfully processed, HeadwaySpot may:

  • Retry payment collection
  • Restrict premium features
  • Suspend workspace access
  • Downgrade accounts
  • Terminate subscriptions

Failure to pay subscription fees may result in loss of access to paid functionality.


12. No Refund Policy

Except where required by applicable law, all payments are final.

HeadwaySpot does not provide refunds for:

  • Partial billing periods
  • Unused subscriptions
  • Failure to use purchased features
  • Mid-cycle cancellations
  • Downgrades
  • Accidental purchases
  • Forgotten renewals
  • User error

Refund requests may be reviewed solely at our discretion.


13. Cancellation

Customers may cancel subscriptions at any time through available account management tools or by contacting HeadwaySpot support.

Upon cancellation:

  • Paid features remain available until the end of the active billing term
  • Future renewals will stop
  • Workspace data remains stored unless separately deleted

Cancellation does not automatically delete workspace data.


14. Data Retention After Cancellation

Following cancellation, HeadwaySpot may retain workspace information, backups, billing records, logs, and operational data for reasonable periods required for:

  • Security
  • Compliance
  • Auditing
  • Fraud prevention
  • Business continuity

Users requesting permanent deletion must separately submit a deletion request.


15. Suspension and Termination

HeadwaySpot reserves the right to suspend or terminate accounts, subscriptions, or workspaces without refund where we reasonably believe:

  • Terms of Service have been violated
  • Fraudulent activity has occurred
  • Payment abuse exists
  • Security risks are present
  • Platform integrity is threatened
  • Services are being used unlawfully

16. Service Changes

HeadwaySpot may add, modify, replace, restrict, or discontinue any feature, module, integration, pricing structure, or service offering at any time.

Future product announcements, roadmaps, and feature previews do not constitute a contractual commitment to deliver those features.


17. Taxes

Subscription fees are exclusive of applicable taxes unless otherwise stated.

Customers remain responsible for all applicable taxes, duties, levies, or governmental charges imposed within their jurisdiction.


18. Contact

For subscription-related questions:

Email: subscriptions@headwayspot.com

Funde Technologies
Plot No. 2/5, Bhagwan Nagar
Pathardi, AhilyaNagar – 414102
Maharashtra, India